Texas Wine Ambassador Certification

FAQ

• Who is the Texas Wine Ambassador Course Recommended For?

  Prior level of knowledge or wine industry experience?
  
  There is no prior level of knowledge about wine, or specifically Texas wine, required to succeed in this course. While this course may cover some elements of wine that you may already know, this course was designed to identify the core themes of growing grapes and serving wine grown in Texas. We believe that to fully understand Texas wine as an Ambassador, you must first understand the most basic principles of wine, then add to it with Texas wine theory, and finally, know how to apply these ideas and facts in a concise and meaningful. Due to this, we invite any person regardless of prior knowledge to become a Texas Wine Ambassador.
  
  Who do we recommend this course for?
  
  Those who complete the Texas Wine Ambassador program will have a realm of real skills and knowledge that applies to many different ventures. You may find this course useful if you are:

       - A wine drinker, particularly if you're living in Texas
       - A member of a Texas wine club
       - Interested in getting into the Texas wine industry
       - A server of Texas-grown wine in a restaurant, retail, or tasting room setting
       - A supervisor, manager, or beverage manager of a program that sells Texas-grown wine
       - A professional in Texas wine marketing, social media, and business
       - A judge of a wine competition
       - A member of a Texas wine industry group
       - Looking for a fun class about something new

• Cancellations and Refund Policies

  Course transfers can be made up to 15 days before the course start date on payment of a $50 administrative fee plus the cost of any additional study materials, which may be required upon course transfer. Course transfers may not be able to be carried forward to a subsequent academic year. Any requests for transfers must be sent in writing via email kelseykr@williamchriswines.com and to info@hcwineacademy.com.
  
  Student Cancellations
  Students who cancel within 14 business days of registration, and at least 14 business days before the start of the course will receive a full refund of payment minus a $50 non-refundable registration fee, providing any student-received course materials are returned unmarked. Cancellations after this time will forfeit all payments made. Any cancellation requests must be sent via email to: kelseykr@williamchriswines.com and info@hcwineacademy.com.
  
  Cancellations by the Hill Country Wine Academy
  The Hill Country Wine Academy reserves the right to cancel any class session or exam and will strive to do so within 48 hours of the beginning of the class session or exam whenever possible. Upon cancellation, all students will be immediately notified. If any candidate is not able to attend the session once it is rescheduled, the student will be considered for a full refund if a suitable alternative is not able to be found.

• Reasonable Accommodation in the Classroom

  The Hill Country Wine Academy seeks to make wine education accessible to all regardless of special needs or requirements. During enrollment, students should utilize the appropriate section on the enrollment form to denote special requirements and/or disabilities, or communicate via email with the Education Director at: kelseykr@williamchriswines.com. The Education Director will discuss potential accommodations with the student and together assess which education accommodations are preferred while maintaining a fair and equal learning environment for all.
  
  Examples of reasonable accommodations in the classroom are:

  - Classroom located on the main floor and as such, has sufficient ADA access
  - Certified assistance animals are allowed on the premises
  - For those with visual impairments, students can be placed in the front of the room, and all electronic visual aids available on an additional laptop for viewing
  - For those with auditory impairments, students can be placed in the front of the room and recording and/or amplification devices may be utilized to assist with material delivery
  
  For those with learning disabilities, the main contact and educator will meet with the student to determine what modifications can be employed to address these needs.